Still Need to Connect with the Health Information Exchange – NC HealthConnex?

The Deadline is Around the Corner

What’s Health Connex? NC HealthConnex is North Carolina’s statewide health information exchange.  It currently contains records for over 8 million North Carolina patients and allows providers to securely review and share important patient health information.

Who needs to connect? If you see patients that are covered by NC Medicaid, NC Health Choice, or the NC State Employees’ Health Plan, you must connect to NC HealthConnex and send clinical information for those covered patients.

What’s the deadline to connect? The law was passed in 2015, with an implementation date originally June 1, 2021, but providers will get a 1 year extension as long as there is a participation agreement on file. The agreement can be accessed here: https://hiea.nc.gov/nc-hiea-full-participation-agreement/download

How do I connect? There are a couple of options.  Your EHR software vendor may be able to assist in the process, but you should start soon. Connecting to NC HealthConnex can take up 12 months, depending on your EHR software. As well, working through your software vendor can be expensive, so be sure you know implementation fees and ongoing expenses upfront.  There is more information on the NC HealthConnex website at https://hiea.nc.gov/providers/how-connect .

What’s the first step?  The first thing you need to do is access and complete the participation agreement. Email the completed participation agreement to hiea@nc.gov.  You will be connected to the HIE technical team who will help you through the process.

Are there resources to help us? The NC Dental Society also is working with Smartlink Health, a NC-based health technology company, that offers a very reasonable alternative. Smartlink Health uses an advanced integration platform that does not require interactions with your EHR.  For practices that agree to move forward and who take Medicaid or Health Choice,  Smartlink will not charge practices an implementation fee.  For practices that see only State Health Plan patients, there are very reasonable alternatives.  If you are interested in working with Smartlink Health, please contact Smartlink at support@smartlinkhealth.com or send them a message at https://www.smartlinkhealth.com/about/contact-us/ to learn more.

NC Health Connex Webinar and Resources

How to Connect with the Health Information Exchange
Click here to view the Webinar
Password:  yYAPQaK2

View the slides

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