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The classified ads
which appear in the North Carolina Dental Gazette are free to
members and at a nominal fee to non-members. To qualify an ad must
Disaster
Preparedness and Recovery Manual
The North Carolina Dental Society is addressing Relief protocol for our dentists in North Carolina in case of another hurricane/disaster in our state. In the meantime, see ADA.org for a model "Disaster Preparedness and Recovery Manual." The manual was produced in response to last summer's hurricanes by the Florida Dental Association, along with help from the Florida Dental Health Foundation and the American Dental Association Foundation. The manual is based on the experiences of dentists who lost or suffered damage to their offices and homes. It covers how to prepare your office; what to do if a storm strikes your area; local, state, and national resources that are available.
2006 NC Dental Society Awards Commendation Award: The nominee must be a member in good
standing of the North Carolina Dental Society who has been in practice
ten years or less or who is less than forty years of age. The nominee
shall have demonstrated leadership qualities and service to the North
Carolina Dental Society through involvement in the affairs of the
Society. Past Recipients Meritorious Achievement: The nominee must be a member in good
standing of the North Carolina Dental Society who has demonstrated in
recent years significant achievement in dentistry. A person may
qualify for this award in the areas of leadership, academics,
research, health care delivery or professionalism. Past Recipients SIGNS AND SYMPTOMS OF ADDICTION Addiction - The American Psychiatric Association’s Diagnostic and Statistical Manual or "DSM," defines addiction as a pattern of alcohol or other drug use marked by at least three of the following conditions: • needing more of the substance to achieve the desired high • feeling uncomfortable after a period of abstinence from the substance • using the substance in greater amounts or for a longer amount of time than intended • not being able to cut down or control use of the substance • continuing to use the substance despite knowing that use is causing physical or psychological problems • giving up social, recreational or work-related responsibilities to allow more time for drinking or drugging • spending more time planning the next drinking or drugging episode Substance Abuse - Not everyone who drinks or does drugs has a substance abuse problem, but some people with a substance abuse problem go on to develop an addiction. The DSM defines substance abuse as a pattern of alcohol or other drug abuse marked by at least one of the following conditions: • continuing to use alcohol or other drugs despite the fact that use leads to social or interpersonal problems • using substances when such use is hazardous (operating a motor vehicle or heavy machinery) • failing to meet family, work, or school responsibilities because of drinking (absences from work or being expelled from school due to drinking or drugging) • legal problems related to use of the substance. According to the DSM, a person who meets one of these conditions has a substance abuse problem and should seek help. CAGE: a Self-Test for Alcohol Problems The following four-question self-test was developed by the Rutgers University Center on Alcohol Studies in New Brunswick, NJ. The questions can be remembered best by the acronym CAGE. Someone who answers yes to any two CAGE questions needs professional help. C Have you ever felt that you should cut down on your drinking? A Have you been annoyed by people who criticize your drinking? G Have you ever felt bad or guilty about your drinking? E Have you ever taken a drink first thing in the morning (called an "eye opener") to steady your nerves or to get rid of a hangover? Over time, some predictable behaviors develop, some more serious than others. The following 15 questions could indicate a loss of control over alcohol or other drugs. One "yes" answer is reason to be alert to the possibility that alcohol or other drugs have become a problem. The likelihood that the problem is serious increases with each succeeding yes. To be anything but honest on a self-test is a form of denial, and denial is another sign that alcohol or other drug use has become a problem. • Do you frequently use alcohol or other drugs by yourself? • Has your tolerance increased; in other words, do you have to use more of the substance to reach your desired high? • Do you find it hard to cut back on your drinking or drugging, even though you’ve made a promise to yourself that you will? • Are you experiencing problems at work or at school because of your substance use? • Do you find yourself using alcohol or other drugs more regularly, such as every weekend or every time you’re with friends? • Do you turn to alcohol or other drugs to get away from problems at home or on the job? • Is there a history of alcoholism or drug addiction in your family? • Have you ever tried to control your drinking or drug use by changing jobs, moving or ending a relationship? • When you’re drinking or drugging, do you do things that you later regret? • Do you sometimes drink or use drugs for several days at a time? • Are you purposefully mixing drugs, such as using marijuana or cocaine with alcohol? • Have you been in trouble with the law because of your drinking or drugging? • Has someone close to you ever said that you get drunk or high too often? Did this annoy you? • Do you believe that you have to drink or use drugs in order to have a good time? • Have you ever had a black-out (no recollection of what happened) while you were drinking or drugging? The NC Caring Dental Professionals is a confidential Assistance Program that was established as an independent non-profit agency by the NC Dental Society, the NC Board of Dental Examiners, and the Dental School at UNC Chapel Hill. If you or someone close to you is experiencing any of these symptoms, give us a call on our confidential phone line 800-230-3934 — We are here to help. We Care! 800-230-3934 Report
from the NC Oral Health Section "Inadequate access to dental care is commonplace among children of families living in poverty . . . A lack of dental care for low-income and Medicaid-eligible adults and children often results in severe or persistent pain, inability to eat, swollen faces, and increased susceptibility to other medical conditions. For children, failure to prevent dental disease can result in missed school days, dysfunctional speech, and compromised nutrition." (NC Institute of Medicine. Task Force on Dental Care Access: Report to the North Carolina General Assembly and to the Secretary of the North Carolina Department of Health and Human Services, 1999, p1.) In 1998, the NC General Assembly charged the NC Department of Health and Human Services to evaluate and recommend strategies to address the problem of access to primary dental care services for low-income populations in our state. The Department requested the assistance of the NC Institute of Medicine. It convened the Blue Ribbon Task Force on Dental Care Access and, after eight months of research, presented its final report. The Task Force Report’s 23 recommendations fell into five basic categories: • Increasing dentist participation in the Medicaid program. • Increasing the overall supply of dentists and dental hygienists in the state with a particular focus on efforts to recruit dental professionals to practice in underserved areas and to treat underserved populations. • Increasing the number of pediatric dentists practicing in North Carolina and expanding the provision of preventive dental services to young children. • Training dental professionals to treat special needs patients and designing programs to expand access to dental services. • Educating Medicaid recipients about the importance of ongoing dental care, and developing programs to remove non-financial barriers to the use of dental services. NC Institute of Medicine follow-up reports in 2001 and 2003 documented the progress made by various public and private agencies and organizations during the next few years, and a number of recommendations were partially or completely implemented. However, there was a need to bring together stakeholders and key personnel to provide an update on the recommendations and to develop collaborative strategies to energize progress in achieving complete recommendations. To address this need, the NC Oral Health Section hosted a North Carolina Oral Health Summit. This invitation-only meeting, held on April 8, 2005 at the Friday Center in Chapel Hill, was themed "Building a Collaborative for Action." The intent of the Summit was to bring together key stakeholders to suggest action strategies on the more challenging recommendations that need legislative action, state appropriations or other significant support. The Summit objectives were to: • report on the progress of the 1999 NC Institute of Medicine Task Force on Dental Care Access report recommendations and the 2003 Update, • develop an action plan for those recommendations not yet implemented, and • establish an active collaborative to help assure continued action on this important issue. A Summit Planning Committee comprised of representative stakeholders provided guidance on summit development. The planning committee identified a diverse set of organizations and individuals to invite, including privately practicing dental professionals, representatives from professional dental and medical organizations, local health directors, a broad array of state and public health agencies, representatives from the UNC Schools of Dentistry and Public Health and East Carolina University, representatives of foundations, advocates for special population groups, NC General Assembly members and others. Resource people for each of the five recommendation areas prepared background papers. These papers broadly approached the issues surrounding the recommendations of that section, setting a context for discussion. They included a recent history and recent developments in the topic area, and addressed recommendations that had not been implemented or were only partially implemented. The background papers were designed to encourage innovative thinking and create a setting for developing new action steps. The Oral Health Section web site at http://www.communityhealth.dhhs.state.nc.us/dental/index.htm has a link for the Summit, where the five background papers were placed. Attendees had the opportunity to review the background paper for their work group prior to the meeting. The Section web site also contained a link to the NC Institute of Medicine web site at http://www.nciom.org/pubs/dental.htm where invitees could view the 1999 Task Force Report, along with the 2001 and 2003 Updates on the Task Force report that reviewed the status of the recommendations . . . These links are still available on both web sites. The meeting was structured with an opening plenary session and then five break-out sessions into working groups, based on the five recommendation areas from the 1999 Task Force Report. Each work group had a resource person, a facilitator and a recorder. After the work group time, attendees reconvened for brief reports from each of the five groups. The NC Institute of Medicine is preparing the final report and anticipates completing it soon. It will be made available to all stakeholders in dental care access, including members of the North Carolina Dental Society, members of the NC General Assembly, dental care providers across the state, state and local dental public health staff, and others. The NC Oral Health Section received financial support from the Association of State and Territorial Dental Directors and the National Governors Association to conduct the NC Oral Health Summit. Mentor Program Presented to UNC Freshmen The North Carolina Dental Society recently traveled to UNC to present the mentor program to first year students. This effort is a first step to acquaint dental students with the value of organized dentistry; both as students and as dental professionals. The mentor program provides an opportunity for students to have a one-to-one relationship with practicing members of the North Carolina Dental Society. This two-way relationship gives the student a guiding hand from a dentist outside the academic world. It provides a source of information based on experiencial knowledge. It is not a teaching platform, but more of an older sibling kind of relationship. In addition, the participating dentist has the occasion to share the real-world experience gained since dental school. NCDS teamed with ASDA the student branch of the ADA for the mentor presentation. Attending freshmen were provided lunch and encouraged to join ASDA and subsequently invited to participate in the mentor program. Over 80 students attended. For more information on the NCDS Mentor Program, please contact Richard Ducharme at 1-800-662-8754 or email rducharme@ncdental.org. NCDS MEMBERS - Please Verify & Update Your Contact Information Work has begun in preparation for the 2005 Directory of Members. If you’ve moved, changed phone/fax numbers, or e-mail, please let us know immediately so that we’ll have current, up-to-date information on you. Please take the time to look at your contact information NCDS has in the membership database and determine if any changes are necessary. The easiest and most accurate method to view your contact information and make changes is through the Members Only page of the website. By using your user name and password (top right corner of your dues statement or call us at 1-800-662-8754), you may make any corrections quickly and efficiently. You may also mail or fax the NCDS office or e-mail Pat Gattis at pgattis@ncdental.org. ADA DVD & Video of HIPAA Privacy Seminar The ADA is has a videotape and DVD of the HIPAA privacy seminar through the ADA catalog; pricing is $99.95 for either medium or $200 for the HIPAA kit and a videotape or DVD as a complete set. We encourage members to use this product as their primary resource, rather than going outside to the private sector. Click here for information on the ADA catalog. SBA Programs & Services: In the Business of Small Business by Lee Cornelison, North Carolina District Director Small businesses of the 21st Century are not just the backbone of our Nation’s economy, but the innovators, creators, and the dreamers who will lead us in the years to come. Currently, small businesses provide nearly all of the new net jobs, employ 54 percent of the private workforce, and generate more than half of the nation’s gross domestic product. Although the majority of today’s 24 million small businesses function in a global marketplace and are technology-driven, their business owners and their needs are as diverse as the types of businesses they own. The number of SBA loans in North Carolina increased by 12.8 percent and topped lending activity for each of the last three years. During fiscal year 2001, over 800 loans were guaranteed to North Carolina small businesses for over $217 million. Our resource partners counseled and or trained almost 23,000 entrepreneurs. These accomplishments have had a major impact on the local economy and in creating jobs. Most of SBA's loan programs are part of the agency's 7(a) program which provides financial assistance in the form of loan guaranties through banks and other participating commercial lenders. The agency does not provide direct lending or grants. Most businesses are small. Generally, you must have under $5 million in sales for a service or retail business, under 500 employees for a manufacturing concern, and under 100 employees for a wholesale company. The maximum the SBA can guarantee is 75% of loans greater than $150,000 generally up to a maximum of $1,000,000. SBA-backed loans of $150,000 or less can carry up to an 85 percent guaranty. Maximum loan maturities are 25 years for real estate, 10 years for machinery and equipment, and generally seven years for working capital. Under the 7(a) program, SBA also has a CAPLine Loan Program to help with short-term and cyclical working capital needs. Most lenders are familiar with SBA’s loan programs so interested applicants should contact their local lender for assistance in the SBA loan application process. The SBA’s 504 Loan Program carries a requirement that every $35,000 of federal money involved in the loan create or retain one job. These loans, for up to $1 million, are made only by Certified Development Companies (CDC), which are nonprofit corporations, licensed, and regulated by the SBA. 504 loan funds are for fixed assets such as buildings, machinery, and equipment. Funds cannot be used for working capital inventory, or debt repayment. Generally, the project assets being financed are used as collateral. The MicroLoan Program was developed to increase the availability of very small loans to prospective small business borrowers. Under this program, SBA makes funds available to nonprofit intermediaries, who in turn make loans to eligible for-profit businesses in the amounts that range from $100 to a maximum of $35,000. The intermediary can usually process completed applications in less than one week. The Export Working Capital (EWCP) Program, designed to provide short-term working capital to exporters, uses a one-page application form and usually provides a reply to loan application requests within 10 days. The International Trade Loan Program can guarantee as much as $1,250,000 when combined with the EWCP program for businesses preparing to engage in or already engaged in international trade, or are adversely affected by competition from imports. The SBA LowDoc Program targets a gap in the marketplace for small business loans under $150,000. The program continues to feature its one-page application while improving the loan application review process. Completed applications are usually processed within 36 hours of SBA's receipt from the lender. In addition to financial assistance, the SBA provides current and potential small business owners free counseling through our resource partners, the Service Corps of Retired Executives (SCORE), Small Business and Technology Development Centers (SBTDC), Women’s Business Centers and the Tribal Business Information Center. These organizations have offices throughout North Carolina and assist with business planning, marketing, feasibility analysis and many other business issues. To find the resource nearest you or to learn more about SBA’s programs and services, please contact our District Office at (704) 344-6563 or call 1-(800) U-ASK –SBA; or take a look at our web site at www.sba.gov. SBA's top priority goal is small business success. We want to help you succeed and grow your business. LET US KNOW HOW WE CAN HELP YOU. PLEASE CONTACT EDGAR FLEETWOOD AT 704-344-6587 FOR ANY QUESTIONS. EDGAR
FLEETWOOD “small consistent actions leading to a resounding effect”
By Renee Pfefferle
The Ring of Opportunity
It starts with the ringing of the telephone. From the moment your staff member makes contact with a patient, there is potential to INCREASE productivity, profitability, and unfortunately, even RISK. It can be the ring of opportunity or the ring of devastation, financially and emotionally. My goal is to ensure you make the most of every opportunity by helping you maximize, protect and preserve the most valuable asset in your life, your practice. Over the upcoming year, I would like to offer some Practice Pointers by providing valuable practice management tools designed to increase profits and protect your practice. My name is Renee Pfefferle and I’m the new Director of Dental Operations with the Medical Security Insurance Company. As many of you know, Medical Security, a subsidiary of Medical Mutual, is a professional liability insurance company created exclusively to serve the needs of North Carolina dentists. I am very excited to have this opportunity to be a part of the North Carolina Dental Gazette and to share my expertise in practice management. I have been in Dentistry for over 28 years with experience on the clinical and business side. I started as a Dental Hygienist and Expanded Duties Auxiliary in Indiana. I continued my education and graduated from the University of North Carolina. For the last six years, I have been inspired by the opportunity to work with dentists throughout the state through my consulting firm, Dental Evolutions. In conjunction with my years in consulting, I am a dental software specialist in practice management, as well as the peripheral clinical components such as intraoral cameras, digital radiography, and voice recognition for dental charting. I have facilitated a curriculum for dental schools and auxiliary schools combining dentistry and technology and authored the textbook “Dental Practice Management Utilizing Computer Technology”: for the entire Dental Team. Having been married to a dentist, I have enormous empathy to the “trials and tribulations” in the dental industry. I will continue with a passion to offer my services and knowledge through Medical Security, with the same dedication to you and your practice as if it were my own. With that in mind, I would like to hear from you on topics for future columns. Please email me at renee.pfefferle@mmicnc.com with your comments and suggestions. What is pertinent to you? What challenges do you face? What keeps you up at night? All ideas are welcome. I look forward to meeting all of you and working with you in the future. Quoting Dr. Larry Emmott, “The Future is Coming, and it will be Amazing!” Remember you are in the best business in the entire world, your business. It will be AMAZING!
Renee Pfefferle Director of Dental Operations Medical Security Insurance Company PO Box 98028 Raleigh, NC 27624 919-878-7518 Renee.pfefferle@mmicnc.com
UNC-ASDA NURTURES RELATIONSHIP WITH NCDS Editor’s note - The following is reprinted from the first issue if Canine, a newsletter produced by the UNC chapter of the American Student Dental Association. We have been very fortunate to have past ASDA student leaders reach out to the NCDS and establish a strong mutual relationship. Primarily due to the work of Blair Hines and Scotty Gould, the NCDS now sponsors a large percentage of first and second year ASDA membership dues, and this has a huge impact for our chapter. The leadership and influence that we are building within our ASDA chapter stems from one simple thing: membership. The generous sponsorship of dues by the NCDS will promote higher membership, which is extremely important to our evolution into a premier ASDA chapter. Along with the sponsorship for membership dues, the NCDS has been generous in other ways. One of the biggest fears facing graduating dental school students in the transition into the next professional level. NCDS and the UNC-ASDA chapter have established a mentoring program for fourth year students. Pairing fourth years with practicing dentists will provide needed tutelage for a smooth transition. The NCDS is the only dental society in the country that sponsors two UNC student representatives to attend the National Committee on the New Dentist meeting. The Committee on the New Dentist is a branch of the ADA, NCDS and other dental societies that focuses on new dentist issues: building your practice, insurance counseling, continuing education, and many exciting and rewarding topics that will also allow for a smooth transition into practice. Another program established by the NCDS and UNC-ASDA is the opportunity for UNC students to attend the NCDS annual meeting in Myrtle Beach. For the Future we need to focus on participating in these opportunities and showing our appreciation through NCDS membership and active participation in professional and political forums relevant to dentistry. NCDS Members, We Need Your Email Address! We need your email address so we can send you quick Legislative Alerts, Friday Letters, emails asking for your input on issues, and more. Please go to the Members Only section, enter your user name and password and click on the Member Information tab at the top of the page. Your personal information page will display. Please enter your email address on this page. Or click here to send us an email and we'll update your record for you. Thank you. Be A NCDS Mentor - Pass on the Legacy of Your Years of Service NCDS members have a golden opportunity to
interact with the future members of our profession. Here is your
chance to pass on the legacy of your years of service to the people of
North Carolina and the responsibilities of private dental
practice. The NCDS mentorship program began last year and now we need more mentors to keep this program growing and vital. I am asking that you become a mentor to a junior or senior dental student. Some of you who signed up last year may not have been selected by a student but remain on the list for the junior dental students to choose from this year. Advantages of Mentoring Program for: Mentors 1. Learn some of the methods taught to recent
graduates. Protégés 1. Receive the benefits of being introduced
to ethical professionals in the practicing community. I encourage you to get involved and join the many who have already done so. For more information, please contact: Richard Duchame The foundation for the future of organized dentistry in North Carolina are within the Vision, Mission and Goal Statements of the North Carolina Dental Society’s new Strategic Plan. On December 1, 2000, ten dentists addressed the future needs of the North Carolina Dental Society. Five were young leaders and five were present leaders of NCDS. Mr. Bruce Butterfield was the facilitator and he represents the Forbes Group. He has helped several forbes 500 companies and several dental societies on the east coast. Members of the Strategic Committee were asked questions pertinent to the NCDS and it’s future.
Vision Statement: The NCDS will be a proactive organization that collaborates with diverse organizations to materially influence the delivery of oral health care in North Carolina. There is a rich environment for professional collaboration and the exchange of knowledge. NCDS shall reflect the diversity in membership and leadership. The NCDS plans to elevate the public trust in dentistry. Mission Statement: The NCDS mission is to improve the quality of care and professional expertise by creating a favorable practice environment, increasing professional and business skills and communicating with the public about the value of dentistry. Preserving the Team Approach to dental care delivery and preventing further fragmentation of the profession are important aspects of our future.Program Goal 1: Create a favorable practice environment Objectives: Program Goal 2: Increase professional and business skills Objectives: Program Goal 3: Communicate with the Public about the value of dentistry Objectives: MANAGEMENT GOALS Goal 1: Organize NCDS to achieve its strategic plan Objectives: 1. Determine the proper role for district organizations. Some dental associations have done away with district organizations. NCDS insisted that districts provide valuable leadership training for future leaders. 2. Recruit leadership that reflects dentistry’s diversity in 2002, 2003, and 2004. 3. Collaborate with diverse dental organizations in 2002, 2003, and 2004. 4. Facilitate self-forming groups within NCDS in 2002, 2003, and 2004. Goal 2: Develop open culture and communications Objectives: |
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